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Holiday Inn Express Southampton - M27, J7 By Ihg, Southampton

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From55US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Botley Road - West End, Southampton, United Kingdom, SO30 3XA
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room Hot
Max:
2 persons
19 m² 
Bed options:
1 Double bed
Shower
Heating
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Standard Twin Room Hot
Max:
2 persons
19 m² 
Bed options:
2 Single beds
Shower
Heating
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Standard Double Room Sofa Bed Hot
Max:
4 persons
19 m² 
Bed options:
1 Double bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Southampton 6.1 km
Airports
Southampton (SOU) 6.3 km
Bournemouth (BOH) 56.6 km
Bus
Bus stop 4.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Vending machines

Sports & Fitness

  • Golf course

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Botley Road - West End, Southampton, United Kingdom, SO30 3XA
Map view
street view
Botley Road - West End, Southampton, United Kingdom, SO30 3XA
Nearby
Stadium
The Ageas Bowl
220 m
Restaurants
Mcdonald's
1.2 km
Tollbar Way

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Lovely and spacious rooms
Overgrown flower beds
Dining capacity issues
7.6/10
Very good
Rooms
7.7
Location
7.5
Service
8.5
Dining
6.1
Guest reviews
7.6/10
based on 13 reviews
4/5 based on 1292 reviews
8.2
8.2/10 based on 4236 reviews
#11 of 31 hotels in Southampton based on Tripadvisor
Ronnie
United Kingdom, May  2024
8.6/10

I had a pleasant stay at this hotel. The room was large and modern with excellent decor, and the bed was so comfy. The service was exceptional, with the staff always happy and helpful. The location was perfect for my travel plans, and it was great to be so close to the cricket venue. The dining experience was really lovely, offering lots of choice. Overall, a wonderful experience!

Rooms
9.0
The room was very large and modern with excellent decor, and the bed was super comfy.
Service
9.0
The staff was so friendly, helpful, and always happy.
Location
8.0
The location was perfect for my reasons for traveling and being next to the cricket venue was a plus.
Dining
8.0
The dining experience was really lovely, with lots of choice.
Facilities
9.0
The facilities were great and made my stay even more enjoyable.
Joe
United States, April  2024
7.2/10

The hotel is a mixed bag with some highlights and drawbacks. While the rooms were clean and nice, they appeared quite dated. The staff were extremely pleasant and helpful, even in busy times. The location was lovely and bright, ideal for a quiet stay, but the dining experience was chaotic and not up to par. The facilities provided were decent, offering the necessary amenities.

Rooms
7.0
The rooms were clean and nice, but felt a bit old and dated.
Service
9.0
The staff were very helpful and pleasant, providing VIP treatment and going out of their way to assist.
Location
8.0
The location was ideal for a peaceful stay, spotlessly clean, and welcoming, but the dining experience was lacking.
Dining
5.0
The dining experience was chaotic and inadequate, with room for improvement in service quality.
Facilities
7.0
The facilities met basic needs but nothing outstanding was noted.
James
United Kingdom, March  2024
7.6/10

The hotel offers lovely and spacious, clean rooms along with friendly staff and a nice breakfast. Better equipped than other hotels, such as Ibis, making for a comfortable stay.

Rooms
9.0
The rooms were lovely, spacious, and clean; we couldn't ask for more.
Service
8.0
The staff were very pleasant and accommodating, especially towards our puppy. They were efficient at check-in and took the time to greet us in the corridor.
Location
7.0
The location was clean, spacious, and near the wonderful New Forest, but there were some disappointing aspects like overgrown flower beds that needed attention.
Dining
7.0
The dining experience was very nice with helpful staff, offering a good selection compared to other similar experiences. However, there were some issues with the hotel's capacity during peak times.
Facilities
7.0
The hotel provides standard facilities that are clean and okay for a comfortable stay.
Friendly staff
Overgrown flower beds
F.
United States, February  2024
6.2/10

I had a really unfortunate experience at the Holiday Inn. The rooms, which were located at the very end of a long corridor, were clean and quiet. However, despite having booked rooms for myself, my brother, and wife, they refused to stay, resulting in us being charged £220 for rooms we didn't use. Because of this, I doubt I will ever choose a Holiday Inn again and won't recommend their hotels to anyone I know.

Rooms
7.0
The rooms were clean and quiet.
Service
9.0
The staff was very polite and even gave us an extra hand towel. They were helpful and pleasant, and the room was spacious and clean. Additionally, there was ample disabled car parking, and it's pet-friendly.
Location
8.0
The hotel's location was convenient, close to shopping centers within a 5-minute drive. It was also near many shopping centers and restaurants.
Dining
5.0
The dining experience was chaotic and not appetizing. The breakfast options did not look good, with the bacon seeming undercooked and thrown onto plates.
Facilities
5.0
The facilities were run down, and the hotel seemed grubby.
Charles
United Kingdom, January  2024
7.4/10

The hotel offers decent-sized and clean rooms with all necessary facilities, though lacking a small fridge, which was a bit disappointing. The service was accommodating and friendly, going beyond expectations for a first-time traveler. The location is good for various needs, situated next to a gym. Dining had some shortcomings, with cold scrambled eggs and hard sausages, but homemade pastries were a highlight.

Rooms
8.0
The rooms were fantastic, clean, and decently sized, but missing a small fridge.
Service
9.0
The service was very accommodating and the staff were extra friendly, offering assistance beyond normal expectations.
Location
7.0
The hotel's location is good for various needs and is situated next to a gym, but the area can feel a little cramped.
Dining
6.0
The dining experience had some drawbacks like cold scrambled eggs and hard sausages, but the homemade pastries were enjoyable.
Facilities
7.0
The facilities were good overall, with notable areas needing improvement noted in the dining section.
Jake
United States, December  2023
7.4/10

I had a lovely stay at the hotel. The rooms were welcoming and clean, equipped with everything needed for a comfortable night's sleep. However, I did receive two disabled rooms despite booking three rooms a month in advance. The service was pleasant, but not up to the standard of Holiday Inn staff. The location was excellent for my trip, although a bit cramped size-wise.

Rooms
8.0
The rooms were lovely, welcoming, and clean, offering everything needed for a cozy stay.
Service
7.0
The service staff were all very pleasant and accommodating.
Location
8.0
The hotel's location was great for the purpose of my trip, offering good access and helpful assistance.
Dining
7.0
Facilities
7.0
The facilities were practical and efficiently met my needs.
clean
restricted space
Raymond
United Kingdom, November  2023
7.4/10

The hotel is located in a beautiful area, but it is far out of central Southampton. The rooms were far too warm and cramped with a travel cot, making it uncomfortable to sleep. The service of the hotel staff, however, was exceptional, going out of their way to ensure everything was in order. The dining experience offered a good variety with a real English breakfast that exceeded expectations. Overall, the hotel is great for visiting relatives but lacks central proximity.

Rooms
5.0
The rooms were way too hot and there was no way of cooling us down, which disrupted our sleep. They were also very cramped with a travel cot.
Service
9.0
The hotel staff was some of the best I've come across in a while, offering excellent assistance and ensuring everything was okay.
Location
7.0
The hotel's location is gorgeous but not ideal for central Southampton needs.
Dining
8.0
The dining experience was impressive with a variety of options including a real English breakfast. The complementary services were unexpected and appreciated.
Facilities
8.0
The facilities provided were convenient and conducive to a pleasant stay.
Michael
United States, November  2023
7.4/10

The hotel offers a comfortable and warm stay with a choice of soft or firm mattresses in well-equipped rooms. The service is highly recommended for creating a very relaxed and good environment. However, the location may not suit everyone due to being a bit atmosphere-free and overly lit, especially for families with young children. The dining experience could have been warmer and more varied, although the facilities are convenient and satisfactory.

Rooms
8.0
The rooms were comfortable and warm, with a choice of soft or firm mattresses available. I appreciated having the sofa bed set up and a cot in the room.
Service
9.0
The service created a very relaxed and good environment, highly recommended.
Location
7.0
The location is light, bright, and well laid out, but it may not be ideal for families with young children.
Dining
6.0
The dining experience could have been warmer and more varied, with some foot items taking time to be replenished.
Facilities
7.0
The facilities are satisfactory, providing the essentials for a convenient stay.
Danielle
United Kingdom, September  2023
7.6/10

The hotel rooms were very comfortable, especially with the air conditioning making the stay pleasant. The service was welcoming, and the atmosphere cheery. The location suited my needs perfectly. The dining experience was a bit hectic, but the facilities were great overall.

Rooms
9.0
The rooms were very good and clean, just as expected.
Service
8.0
The staff were very welcoming and worked hard to maintain a cheery atmosphere.
Location
7.0
The location was suitable for my needs.
Dining
5.0
The dining experience was rather weak, but had some good options.
Facilities
9.0
The facilities were top-notch and met my expectations.
Brian
United Kingdom, July  2023
7.6/10

Despite booking a few hours before we arrived, the hotel was clean and well-supplied, but the room was overly warm. The service, although not up to the standard of Holiday Inn staff, was amazing and credit to the company. The location was very good, right next to the cricket venue and a shopping complex. The dining experience, with plenty of fruit and cereals, was satisfactory but disappointing for vegetarians seeking hot food.

Rooms
7.0
The room was clean and well-supplied, despite being near a corridor access door and overly warm.
Service
9.0
The service was amazing and a credit to the company, despite not meeting the standard of Holiday Inn staff.
Location
8.0
The location was very good, near a shopping complex and within walking distance to the cricket venue, although crowded due to limited coffee machines.
Dining
7.0
The dining experience had plenty of fruit and cereals but was disappointing for vegetarians seeking hot food.
Facilities
7.0
The facilities were satisfactory for my stay.
William
United States, July  2023
6.8/10

I had a mixed experience at the hotel. The rooms were clean and nice, but I had to ask for a duvet and pillows. Unfortunately, I could hear people chatting late at night and early in the morning, which was unsettling, especially with a 4-month-old baby and no air conditioning.

Rooms
7.0
The rooms were clean and nice, but I had to ask for a duvet and pillows.
Service
8.0
The staff were helpful and pleasant, offering a spacious and clean room. They were attentive enough, but I did witness a meltdown.
Location
7.0
The location was ideal for visiting the coast and near essential stores, but there were noise issues with people being inconsiderate at times.
Dining
5.0
The dining experience was subpar, with limited fresh fruit options. The breakfast consisted mainly of basic items like bacon, sausage, and scrambled eggs.
Facilities
7.0
The facilities were adequate, including amenities like dry cleaning, housekeeping, grocery shopping service, laundry, and a welcome drink.
friendly staff
noise issues
William
United States, June  2023
8.0/10

The hotel was perfectly located for attending a game of cricket, in a nice area surrounded by major fast food restaurants. The rooms were spacious and comfortable, ensuring a good night's sleep. However, the dining experience was disappointing, feeling a bit hectic due to the busy nature of the hotel during breakfast time.

Rooms
9.0
The room was quite spacious with a double bed and a double sofa bed, providing a comfortable stay for me, my partner, and our baby.
Service
8.0
The staff was friendly, welcoming, and professional, making us feel well taken care of during our stay.
Location
10.0
The location was more than perfect for my preferences as I like warm weather, with easy access to fast food restaurants and The Ageas Bowl.
Dining
5.0
The dining experience was a bit hectic, especially during breakfast, which was a big disappointment and not very relaxing.
Facilities
8.0
The hotel offers efficient pick-up service and amenities that add value to the stay.
John
United Kingdom, May  2023
7.0/10

My stay at the hotel was pleasant overall, with clean and spacious rooms, very nice and professional staff, and a good location. However, the dining options were a bit basic and the prices were on the higher side. The facilities were well-maintained.

Rooms
7.0
The rooms were large, spacious, and clean.
Service
8.0
The staff were very nice, professional, and informative.
Location
6.0
The location was good, but a little further out of the main hub than expected.
Dining
6.0
The dining experience was fine, but rather basic.
Facilities
8.0
The facilities provided were satisfactory.
Clean
Basic dining
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Rooms and Guests2 Guests, 1 Room